Q: Do you offer free shipping?
A: We do offer free shipping to all of our online or in-house retail customers.
Q: Do you accept returns on your products?
A: We accept returns for up to 30 days from the date of purchase. To be eligible for a return, your product must be unused and in original, sealed, condition and packaging. We do not accept open and used products, or gift cards, for return or exchange.
In order to return an item, please call us at 502-409-9410 for a return authorization number. We will confirm your online purchase and provide your RA number, which you need to include with your return. Also include your name, address, receipt, email, and a phone number. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and the resolution of the return. Upon approval, we will process your refund immediately, or send your requested exchange to you.
To return your product, you should mail your product to the following address:
One Love Hemp Dispensary
1908 Bardstown Road
Louisville, KY 40205
You will be responsible for paying for your own shipping costs for returning your item. USPS provides up to $50 in insurance with their service. We suggest you insure any item over $50.
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express
Q: To where do you ship? How long does it take you to process an order before it is dispatched?
A: We ship USPS to the Continental United States and Alaska. Orders usually take 3-5 business days to arrive after shipment. Customers will receive an email with their USPS tracking number for their order.
Q: Do you sell Hemp Flower?
A: At this time we do not retail hemp floral materials.
Q: How should I dose my CBD
A: Everyone is different, but we suggest clicking here to see our CBD Dosing Suggestions